Privacy Policy
Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This only applies insofar as no other information is provided in the following processing operations.
"Personal data" is any information relating to an identified or identifiable natural person.
Server-Logfiles
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.
Contact
Person in Charge
Please contact us if you wish. The data controller is: Katz Handelsvertretungen, Hauptstr. 23, 88512 Mengen, Germany, 07572711036, info@ews-webshop.com
Proactive contact by the customer via email
If you contact us by email on your own initiative, we will only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves to process and respond to your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We only use your email address to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The purpose of data processing is to establish contact.
If the purpose of establishing contact is to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We only use your email address to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
WhatsApp Business
If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; ‘WhatsApp’). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). The data processing serves to process and respond to your contact request. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name, if provided, and other data to the extent you have provided it. We use a mobile device for the service, in whose address book only data from users who have contacted us via WhatsApp is stored. Personal data will therefore not be passed on to WhatsApp without your prior consent.
Your data is transferred by WhatsApp to servers belonging to Meta Platforms Inc. in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and is therefore committed to complying with European data protection principles. If the purpose of contacting you is to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in providing a quick and easy way to contact us and in responding to your enquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation. We only use your personal data to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use. For more information on the terms of use and data protection when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account / Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.
Collection, processing and disclosure of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data will result in no contract being concluded. Processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is limited to a minimum.
Reviews / Advertising
Trustami-Reviews
The Trustami trust seal is integrated into this website to display the collected reviews and social media feedback. This serves to implement our legitimate interests in optimally marketing our offer on our own website in accordance with Art. 6 (1) (f) GDPR. When the Trustami trust seal is accessed, the web server automatically stores data (access data) in the form of a server log file, which contains the name of the accessed website, the file, the date and time of access, your IP address in abbreviated form, the amount of data transferred, the notification of successful access, the browser type, the user's operating system, the referrer URL (the previously visited page) and the requesting provider. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site. The Trustami trust seal and the services advertised with it are offered by Trustami GmbH, Schröderstraße 5, 10115 Berlin. The processing of data collected by Trustami is subject to Trustami's privacy policy at https://www.trustami.com/datenschutz.
Use of the email address for sending newsletters
We use your email address exclusively for our own advertising purposes to send you our newsletter, provided you have expressly agreed to this, regardless of the contract processing. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Your data will be passed on to an email marketing service provider for the purpose of order processing. Your data will not be passed on to any other third parties.
Use of the email address for sending direct advertising
We use your email address, which we have received in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of your email address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice. You can also use the link provided for this purpose in the advertising email. No costs other than the transmission costs according to the basic tariffs will be incurred for this.
Shipping service provider / Merchandise management
Passing on the email address to shipping companies for information about the shipping status
We will pass on your email address to the transport company for the purpose of contract processing, provided that you have expressly agreed to this during the ordering process. The purpose of passing on this information is to inform you of the shipping status by email. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Use of an external merchandise management system
We use a merchandise management system for contract processing within the scope of order processing. For this purpose, your personal data collected during the ordering process will be transferred to Pickware GmbH, Goebelstr. 21, 64293 Darmstadt Orgamax.
Payment Service Provider
Using PayPal Express
We use the PayPal Express payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; ‘PayPal’) on our website. The purpose of data processing is to enable us to offer you payment via the PayPal Express payment service. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. Cookies enable your browser to be recognised.
The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in offering customer-oriented payment methods. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation. When you select and use PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. For more information on data processing when using the PayPal Express payment service, please refer to the relevant privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Using PayPal Checkout
We use the PayPal Check-Out payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The purpose of data processing is to enable us to offer you payment via the payment service. When you select and use payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
Credit card via PayPal, direct debit via PayPal & ‘Pay later’ via PayPal
For certain payment methods, such as credit card via PayPal, direct debit via PayPal or ‘Pay later’ via PayPal, PayPal reserves the right to obtain credit information based on mathematical-statistical methods using credit agencies. To this end, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognised mathematical-statistical methods and which include address data, among other things, in their calculation. Your interests worthy of protection will be taken into account in accordance with the statutory provisions. The purpose of data processing is to check creditworthiness for the initiation of a contract. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments. You have the right to object at any time to the processing of your personal data based on Article 6(1)(f) GDPR for reasons arising from your particular situation by notifying PayPal. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide this data will mean that the contract cannot be concluded using your chosen payment method.
Third-party provider
When paying via a third-party payment provider, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. In order to carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
Local third-party providers may include, for example:
- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland)
- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)
Purchase on account via PayPal
When paying by invoice, the data required for payment processing is first transmitted to PayPal. To execute this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; ‘Ratepay’) in order to fulfil the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical methods (probability or score values) using credit agencies in accordance with the procedure described above. The purpose of data processing is to check creditworthiness for the initiation of a contract. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment default if Ratepay makes advance payments. Further information on data protection and which credit agencies Ratpay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
For more information on data processing when using PayPal, please refer to the relevant privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of SOFORT
We use the payment service provider SOFORT GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT") for payment processing on our website. Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The purpose of data processing is to offer you various payment methods through payment processing via the payment service provider SOFORT. Once you have selected a payment option, the data required for payment processing will be transmitted to SOFORT. This data processing is carried out on the basis of Art. 6 (1) lit. b GDPR. For more information on data processing when using the payment service provider SOFORT, please visit https://www.sofort.com/1.0/shared/content/legal/terms/de-DE/SOFORT/ and https://www.klarna.com/sofort/.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Cookies also enable our systems to recognise your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after changing pages.
The use of cookies or similar technologies is based on Section 25 (2) TTDSG. Your personal data is processed on the basis of Article 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
Advertising Tracking
Use of Google Ads conversion tracking
We use the online advertising programme ‘Google Ads’ on our website and, within this framework, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity, do not contain any personal data and therefore do not serve to personally identify you. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognise that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that it is not possible to track cookies across the websites of Ads customers.
The information collected using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. Your data may be transferred to Google LLC's servers in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/.
Use of Google AdSense
We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ‘Google’) on our website. The purpose of data processing is to rent advertising space on the website and to target visitors to the website with interest-based advertising. This function displays personalised, interest-based advertising from the Google Display Network to visitors to the provider's website. Google uses cookies to analyse your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/.
Use of Google Inc.'s remarketing or "similar audiences" feature.
We use the remarketing or ‘similar audiences’ function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The application is used to analyse visitor behaviour and interests. Google uses cookies to analyse website usage, which forms the basis for creating interest-based advertisements. Cookies are used to record visits to the website and anonymised data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously viewed product and information areas.
Your data may be transferred to servers belonging to Google LLC in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/.
Data subject rights and storage period
Duration of storage
After complete contract processing, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability.
In addition, pursuant to Art. 21(1) GDPR, you have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for the purposes of direct marketing.
Right of appeal to the supervisory authority
In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.
You can lodge a complaint with the supervisory authority responsible for us, which you can contact using the following contact details:
State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
E-Mail: poststelle@lfdi.bwl.de
Right of objection
If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for direct marketing purposes.
Last update: 20.02.2026